HRSS Onboarding Coordinator at Cencora | The Muse (2024)

PRIMARY DUTIES AND RESPONSIBILITIES:

• Receive and execute scheduling request tasks in Workday within defined timelines adhering to service level agreements (SLAs)
• Responsible for arranging all phone, video and onsite interview coordination, including any candidate travel, with candidates, hiring managers and the interview teams ensuring a positive experience.
• Complete timely updates for interview rescheduling requests or cancellations with clear communication to interview participants about scheduling changes.
• Proactively communicate with candidates to provide clear instructions and guidance regarding interviewing logistics, demonstrating professionalism. Provide clear and timely communication throughout the process.
• Respond to applicants regarding status, navigating Workday and company career site, and other recruiting related applicant questions.
• Schedule debrief calls after interview completion.
• Receive and execute preboarding tasks following the candidate accepting the offer of employment; Tasks will vary between assigned in Workday and completing in other systems based upon local requirements.
• Maintain accurate and up-to-date candidate records in the applicant tracking system (ATS), Workday.
• Initiate, track, and confirm completion of pre-employment screening requirements based upon country, such as background checks and other verifications.
• Escalate challenges with scheduling, lack of communication or completion of assigned new hire tasks in a timely manner to the necessary parties in the hiring process, including the Recruiter, Hiring Manager, and/or other HR or Technology team members.
• Seek opportunities to enhance the candidate's experience and streamline our interview scheduling and logistics process. Take ownership of process improvements/documentation and contribute to elevating our recruitment practices.
• Review background check results, analyze discrepancies, and conduct investigations as necessary to determine eligibility for employment. Communicate background check findings to relevant stakeholders, document adjudication decisions, and maintain accurate records.
• Perform related duties as assigned.

What your background should look like

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• High school education required; Bachelor's degree in Human Resources is preferred.
• Minimum of 2 years of previous experience in staffing coordination or in a HR environment.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Detail Oriented with ability to manage competing time sensitive requests
• Excellent communication skills, written and oral; advanced proficiency in English is required
• Demonstrated customer service skills, including phone etiquette, attention to detail & follow-up
• Effectively handles multiple tasks and proven ability to prioritize workload.
• Proficiency in databases and ability to use MS Office products.
• Ability to adhere to consistent, standardized processes using templates, technology, and escalation steps outlined by HR leadership

What Cencora offers

All team members globally are provided with basic life insurance, personal accident insurance, business travel accident insurance, and EAP resources at no cost. Additional country-specific benefits such as healthcare, sick leave, death and disability, retirement, as well as perks and allowances may be provided. Details of programs vary by location.

Schedule

Full time

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned