The Dell Performance Docking Station WD19DC or WD19DCS is designed for laptops with dual USB-C ports that support DisplayPort over USB-C protocol. Before using the docking station, ensure that your laptop has dual USB-C ports.
| Product | Model number | WD19DC - 240 W AC adapter with 210 W Power Delivery |
|---|---|---|
| Latitude | 3390 2-in-1, 3400, 3490, 3500 and 3590 | Supported* |
| Latitude | 5280, 5289, 5290, 5290 2-in-1, 5300 2-in-1, 5300, 5400, 5480, 5490, 5500, 5580 and 5590 | Supported* |
| Latitude | 5491 and 5591 | Supported* |
| Latitude | 7200 2-in-1, 7280, 7285, 7300, 7380, 7389, 7390, 7390 2-in-1, 7400, 7400 2-in-1, 7480 and 7490 | Supported* |
| Dell Precision | 3520, 3530 and 3540 | Supported* |
| Dell Precision | 5520, 5530 and 5530 2-in-1 | Supported* |
| Dell Precision | 7520 and 7720 | Supported* |
| Dell Precision | 7530, 7730 and 7740 | Recommended |
| Rugged | 5420, 5424 and 7420 | Supported* |
| XPS | 9360, 9365, 9370 and 9380 | Supported* |
| XPS | 9560 and 9575 | Supported* |
Note: *Single USB Type-C cable of the docking station that is connected to the laptop delivers 130 W power using the 240 W power adapter.
Figure 1: Dell Performance Docking Station WD19DC or WD19DCS Front Ports
| 1. | USB-C 3.1 Gen1 |
|---|---|
| 2. | USB 3.1 Gen1 |
| 3. | Headphone/Microphone Combo (WD19DC only) |
Figure 2: Dell Performance Docking Station WD19DC or WD19DCS Rear Ports
| 1. | Audio line-out (WD19DC only) |
|---|---|
| 2. | DisplayPort 1.4 |
| 3. | DisplayPort 1.4 |
| 4. | HDMI 2.0 |
| 5. | USB-C 3.1 Gen1 with DP 1.4 |
| 6. | 2 x USB 3.1 Gen1 |
| 7. | Gigabit Ethernet |
| 8. | AC power |
Note: The Dell Performance Docking Station WD19DC or WD19DCS does not function on a device with any USB-C port. Verify that your laptop supports dual USB-C ports that support DisplayPort over USB-C protocol.
Note: The power button on the docking station is designed to replicate your laptop's power button. If you connect the Dell Performance Docking Station WD19DC or WD19DCS to supported Dell laptops, you gain a second power button. The power button works like your laptop's power button. You can use it to turn on, sleep, or force shut down the laptop. The power button is not functional if connected to unsupported Dell laptops or non-Dell laptops.
Note: Update the BIOS and the Dell Docking Station drivers to the latest versions available on your laptop before using the docking station. The latest versions are available at the Dell website. Older BIOS versions and drivers could result in the docking station not recognized by your laptop or not functioning optimally.
Dell highly recommends the following applications to automate the installation of BIOS, firmware, driver, and critical updates specific to your laptop and docking station:
- Dell | Update - for Dell XPS laptops only
- Dell Command | Update - for Dell Latitude, Dell Precision, or XPS laptops
Note: Dell WD19DC or WD19DCS dock connection to your laptop is required for Dell Update to start software updates on the host laptop.
Download and install the driver for the Dell WD19DC or WD19DCS docking station
- Browse to the Dell page.
- Click Detect PC to auto-detect your product, or enter your computer’s Service Tag in the Enter a Service Tag or Express Service Code field, or click Browse all products to browse to your computer model.
- Select the Operating System.
- Download and install the latest Basic Input/Output System (BIOS) for the computer. This is available in the
;BIOS
section.Note: To learn more about updating the BIOS on a Dell computer, see the Dell knowledge base article: Dell BIOS Updates
- Download and install the latest Intel or Nvidia or AMD graphics driver for the computer. This is available in the
;Video
section. - Download and install the latest Realtek USB Audio Driver for the docking station. This is available in the
;Docks/Stands
section. (WD19DC only) - Download and install the latest Realtek USB GBE Ethernet Controller Driver for the docking station. This is available in the
;Docks/Stands
section. - Restart the computer.
- After the driver update process completes, connect the AC adapter to the Dell WD19DC, or WD19DCS dock first and then attach the USB Type-C (USB-C) cable to the computer before using the docking station.
Note: If the Dell computer supports Thunderbolt 3, download and install the Intel Thunderbolt Controller Driver and Intel Thunderbolt 3 Firmware Update driver. These are available in the ;Chipset
section.
Note: Learn How to Download and Install Dell Drivers.
To learn more about installing drivers for Dell Performance Docking Station WD19DC or WD19DCS docking station, see the Dell knowledge base article: Driver Installation Guide for Dell Performance Docking Station WD19DC or WD19DCS
Microsoft Windows operating system includes the VGA graphics drivers only. We recommend you install the latest Dell graphics drivers applicable for your laptop for optimum graphics performance. The latest version is available from the Dell website under the ;Video
section.
Note:
- For Nvidia Discrete Graphics solutions on the Latitude E-Family and Mobile Dell Precision laptops:
- First, install the Intel Media Adapter Graphics Driver applicable to your laptop.
- Second, install the Nvidia Discrete Graphics Driver applicable to your laptop.
- For AMD Discrete Graphics solutions on the Latitude E-Family and Mobile Dell Precision laptops:
- First, install the Intel Media Adapter Graphics driver applicable to your laptop.
- Second, install the AMD Discrete Graphics driver applicable to your laptop.
Before connecting the docking station to your laptop and connecting a monitor and other external devices, ensure to install all the required drivers.
Connect the monitor to the docking station using the DisplayPort, HDMI, or USB-C cable provided with the monitor. The docking station supports up to 6* monitors (available on select Dell laptops only) connected simultaneously. See the Display Resolution Table below for more details about the supported resolution when connecting multiple monitors to the docking station.
To learn more about setting up and troubleshooting issues with multiple monitor setups, see these Dell knowledge base articles: How to Set up Dual Monitors or Multiple Monitors or How to Troubleshoot Multiple Monitor Issues
Display resolution table
External monitors require a certain amount of bandwidth to work properly. Monitors with higher resolution require more bandwidth.
- HBR2 is DP 1.2 (5.4 Gbps maximum link rate per lane). With DP overhead, the effective data rate is 4.3 Gbps per lane. Laptop supports HBR2 if the DisplayPort supports DP 1.2 protocol.
- HBR3 is DP 1.4 (8.1 Gbps maximum link rate per lane). With DP overhead, the effective data rate is 6.5 Gbps per lane. Laptop supports HBR3 if the DisplayPort supports DP 1.4 protocol.
Note: See the User Manual of your Dell laptop to identify if the DisplayPort on the laptop supports DP 1.2 or DP 1.4 protocol.
| Resolution | Minimum bandwidth required |
|---|---|
| 1 x FHD (1920 x 1080) @ 60 Hz | 3.2 Gbps |
| 1 x QHD (2560 x 1440) @ 60 Hz | 5.6 Gbps |
| 1 x 4k (3840 x 2160) @ 30 Hz | 6.2 Gbps |
| 1 x 4k (3840 x 2160) @ 60 Hz | 12.5 Gbps |
Note: The following table only addresses the dual-cable connection situation and does not support computers that use single Type-C cable.
| DisplayPort available bandwidth | Single Display (maximum resolution) | Dual Display (maximum resolution) | Triple Display (maximum resolution) | Quad Display (maximum resolution) |
|---|---|---|---|---|
| HBR2 (HBR2 x4 lanes - 17.2 Gbps) |
|
|
| |
| HBR3 (HBR3 x4 lanes - 25.9 Gbps) |
|
|
| Using Daisy-chain:
|
Note: Linux operating system is unable to physically turn off integrated display. The external display numbers are one less than the display numbers listed in the above tables.
If the Display Port Data Rate is HBR2 then the maximum resolution that Linux supports is 8192 x 8192 (counted with integrated display plus external display).
Note: Configuration that is supported with AMD and Nvidia in special-graphics mode. This mode is listed in the BIOS for the Dell Precision mobile workstations 7530 and 7730 requires enabling special-graphics mode when Switchable is enabled.
Dell Precision 7530 and Dell Precision 7730 with AMD Graphics only supports dual 4K@60 Hz non-HDR monitors. That is when both monitors are plugged to the two DP ports. (They are not plugged to HDMI.)
Note: HDMI and Multi-Function DisplayPort (MFDP) Type-C ports on the back of all docks in the WD19 family are toggled. HDMI and MFDP Type-C cannot support dual monitors simultaneously. Only one of these ports can be used as a display device at a time.
Note: If higher resolution monitors are used, the Graphics driver makes a judgment that is based on monitor specifications and display configurations. Some resolutions may not be supported and is removed from the Intel Graphics Media Control Panel.
Resolution support is also dependent on the monitor’s Extended Display Identification Data (EDID) resolution.
